8.2
Great86 reviews

The Ritz-Carlton Cancun

Check rooms and rates
Check-in
Select date
Check-out
Select date
1 room2 Guests
Highlights
TripAdvisor Traveler Rating
read all 3888 verified reviews
TripAdvisor Traveler Rating
44
Hotel Awards

According to guest reviews, the hotel has been rated as 

Use Badge
Address
Retorno Del Rey #36, Zona Hotelera, Cancun, Mexico, 77500
View map
Overview

Due to an prime location in the heart of the city, stylish Ritz Carlton Cancun guests will find H Roof nearby. 9 minutes' stroll of the underwater museum "Museo Subacuatico de Arte", the 5-star luxury hotel boasts babysitting, a kids' club and a play area for children and includes 363 rooms.

Location

This luxurious resort is set in Hotel district, within easy reach of Dolphinaris Cancun Recreation Center. Ballenas Beach can be reached within a 10-minute walk. The own beach is in 0.5 miles away. Ritz Carlton Cancun is a few minutes' drive from Avenida Kukulkan.

Rooms

The rooms at this hotel have individual climate control and central heating. Some of them comprise a balcony and a seating area, appointed with a work desk. There is a marble-lined bathroom with bathtubs and showers in some of the units. Some rooms feature a spectacular view of the sea.

Eat & Drink

This property offers a buffet breakfast daily. The hotel's restaurant, Fantino, serves seafood cuisine. A fine selection of cocktails, coffee and refreshing drinks is available at the lounge bar.

A full breakfast is served at the price of US$35 per person per day. 

Leisure & Business

Guests of this Cancun hotel can use a gym area and yoga classes. Guests can work out in a gym. The hotel also provides a business center for those arriving on business.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Private parking is possible on site at USD 23 per day.

The staff at the hotel speaks English, Spanish, Japanese, Russian.

Year renovated:   2006.  Number of floors:   9.  Number of rooms:   363.

Former name: Ritz-Carlton Cancun

- Less
Facilities
Most popular facilities
Free Wi-Fi

Free Wi-Fi in public areas

Parking

USD 23 per day

24-hour services

24-hour reception

24-hour room service

Babysitting

Babysitting/Child services

Swimming pool

Outdoor swimming pool

Heated swimming pool

Air conditioning
Facilities for kids

Children's play area

Kids club

Private beach

Beach access

Private beach

General

  • Free Wi-Fi
  • Parking
  • 24-hour services
  • Babysitting
  • Swimming pool
  • Air conditioning
  • Facilities for kids
  • Private beach

Sports & Fitness

  • Fitness center
  • Tennis court

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Limousine service
  • Wake up service
  • Bell staff/Porter

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Special diet menus

Business

  • Business center
  • Meeting/ Banquet facilities
  • Printers
  • Fax/Photocopying

Children

  • Babysitting/Child services
  • Children's play area
  • Kids club

Spa & Leisure

  • Heated swimming pool
  • Outdoor swimming pool
  • Beach access
  • Garden area
  • Spa & wellness center
  • Sauna
  • Jacuzzi
  • Massage
  • Pool with view
  • Shallow end

Room view

  • Sea view
  • Ocean view

Room features

  • Air conditioning
  • Heating
  • In-room safe
  • Mini-bar
  • Sitting area
  • Patio
  • Terrace
  • Turndown service
  • Armchair
  • Ironing facilities

Bathroom

  • Hair dryer
  • Slippers
  • Free toiletries

Media

  • Flat-screen TV
  • Paid movies
  • Direct dial telephone
  • CD player
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show all facilitiesHide facilities
Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsThere are no cribs provided in a room. 
PetsPets are not allowed.
+ More- Less

Rooms and availability

One-Bedroom King Suite Balcony View
  • Bed options:
    1 King-size bed
  • Room size:

    875 sq. feet

  • Max:
    3 persons
  • Sea view
  • Heating
  • Bathtub
  • Balcony
  • Air conditioning
room details
Club Master Suite Club level 1 Bedroom Suite 1 King
  • Bed options:
    1 King-size bed
  • Room size:

    875 sq. feet

  • Max:
    3 persons
  • Sea view
  • Heating
  • Bathtub
  • Balcony
  • Air conditioning
room details
One-Bedroom King Suite Oceanfront Balcony
  • Bed options:
    1 King-size bed
  • Room size:

    885 sq. feet

  • Max:
    3 persons
  • Sea view
  • Heating
  • Bathtub
  • Balcony
  • Air conditioning
room details
Show 3 more room typesLess
Location
Retorno Del Rey #36, Zona Hotelera, Cancun, Mexico, 77500
  • City landmarks
  • Nearby
  • Restaurants
Blvd. Kukulcan
Dolphinaris Cancun
1700 ft
Night club
H Roof
1500 ft
Retorno del Rey #36
The Club Grill
100 ft
Calle Retorno Del Rey # 36 The Ritz-Carlton
Fantino
100 ft
The Ritz-Carlton
Lobby Lounge at Ritz Carlton Cancun
100 ft
Retorno del Rey #36
The Caribe Bar & Grill
100 ft
Calle Retorno Del Rey # 36 Zona Hotelera
Casitas
100 ft
Blvd. Kukulcan Km 14.1 Hotel Zone
Puerto Madero
1200 ft
Blvd. Kukulcan Km. 14.2 No. 1 Zona Hotelera
Harry's
1500 ft
Blvd. Kukulcan Km. 14.5 Lote 38
Nebbiolo Ristorante
1100 ft
Boulevard Kukulcan Km 14.5 Mza.13 Retorno del Rey Lote 38 38B Secrets The Vine Cancun Resort & Spa
Olio
1200 ft
Blvd. Kukulcan Km. 14.5 Zona Hotelera
The Blue Water Grill
1200 ft
Getting around
Airports
Cancun (CUN) 12.3 mi
Isla Mujeres (ISJ) 15.2 mi
+ More- Less
Need a shuttle?
You can book a shuttle, once your reservation is complete.
Reviews
8.2
Great86 reviews
Location9.2
Rooms7.8
Service7.8
Dining9.8
  • 9.2
    Perfect

    We recommend it to those visiting Cancun. Well maintained hotel in a central location. Booked table at The Caribe Bar and Grill, it's their onsite restaurant.

    Couldn’t fault.

    VictoriaUnited States of America, 
  • 7.4
    Very good

    We had 6 nights in Cancun, spend our time here specially. The hotel was near to the wonderful beach. Visited their restaurant The Caribe Bar and Grill couple of times. The bathroom was marble-lined, it was nice to have a rain shower.

    JeremyUnited States of America, 
FAQ
Which airport is the closest to The Ritz-Carlton Cancun?
The Ritz-Carlton Cancun is located 13 miles from Cancun airport.
Can I have breakfast at The Ritz-Carlton Cancun?
Yes, an buffet breakfast is available for guests at The Ritz-Carlton Cancun.
Does The Ritz-Carlton Cancun offer facilities for business travelers?
Yes, The Ritz-Carlton Cancun offers a photocopy machine and a desk for business guests.
Does The Ritz-Carlton Cancun offer facilities for guests with children?
Yes, the guests of The Ritz-Carlton Cancun can take advantage of babysitting, a kids' club and a play area.
Are there any cleaning services provided at The Ritz-Carlton Cancun?
Yes, The Ritz-Carlton Cancun provides room service and laundry.
What are the dining options in The Ritz-Carlton Cancun?
The Ritz-Carlton Cancun offers El Cafe Mexicano restaurant, which serves Mexican meals.
What landmarks can I find in vicinity of The Ritz-Carlton Cancun?
Coco Bongo is worth visiting, plus it is set within 2.8 miles away from The Ritz-Carlton Cancun.
How can I spend my leisure time at Ritz-Carlton Cancun?
There are sun loungers, tennis courts and entertainment activities provided at Ritz-Carlton Cancun.
Where can I find Ritz-Carlton Cancun?
Ritz-Carlton Cancun is situated in Hotel district 2.8 miles to Coco Bongo.
Can I have lunch or dinner next to The Ritz-Carlton Cancun?
Guests can visit Harry's restaurant placed within a 6 minutes' walk of The Ritz-Carlton Cancun.
How much does it cost to stay at The Ritz-Carlton Cancun?
The price for a room in The Ritz-Carlton Cancun starts at $827.
What sport activities at The Ritz-Carlton Cancun can I take part in?
Guests of The Ritz-Carlton Cancun can benefit from fitness classes, a gym area and yoga classes available on site.
Address
Retorno Del Rey #36, Zona Hotelera, Cancun, Mexico, 77500
View map
Highlights
TripAdvisor Traveler Rating
read all 3888 verified reviews
TripAdvisor Traveler Rating
44
Hotel Awards

According to guest reviews, the hotel has been rated as 

Use Badge
Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsThere are no cribs provided in a room. 
PetsPets are not allowed.
+ More- Less
Getting around
Airports
Cancun (CUN) 12.3 mi
Isla Mujeres (ISJ) 15.2 mi
+ More- Less
Need a shuttle?
You can book a shuttle, once your reservation is complete.
Check rooms and rates
Check-in
Select date
Check-out
Select date
1 room2 Guests
Tip: Consider options with free cancellation to stay flexible in light of the ongoing outbreak of COVID-19.